NUR FITRIA UMAR; NURIDIN. PENGARUH KUALITAS LAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN NASABAH BANK TABUNGAN NEGARA CABANG KARAWANG. Jurnal Manajemen Bisnis Krisnadwipayana, [S. l.], v. 9, n. 2, p. 172–186, 2021. Disponível em: https://jurnal.unkris.ac.id/index.php/jmbk/article/view/738. Acesso em: 4 jun. 2026.