ACHMAD NIZAR THAIB; RAZAK, M.SI., Dr. Ismail; NURIDIN. PENGARUH KUALITAS LAYANAN DAN SUASANA TOKO TERHADAP KEPUASAN PELANGGAN TOKO TOYS CITY MALL SUMARECON, BEKASI. Jurnal Manajemen Bisnis Krisnadwipayana, [S. l.], v. 8, n. 1, p. 91–104, 2020. Disponível em: https://jurnal.unkris.ac.id/index.php/jmbk/article/view/775. Acesso em: 4 jun. 2026.