ADISTA, David; DONNY DHARMAWAN. PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN PELANGGAN GRAB BIKE DI UNIVERSITAS KRISNADWIPAYANA. Jurnal Manajemen Bisnis Krisnadwipayana, [S. l.], v. 7, n. 1, p. 39–49, 2019. Disponível em: https://jurnal.unkris.ac.id/index.php/jmbk/article/view/801. Acesso em: 4 jun. 2026.