RAZAK, M.SI., Dr. Ismail. PENGARUH KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN . Jurnal Manajemen Bisnis Krisnadwipayana, [S. l.], v. 7, n. 2, p. 1–14, 2019. Disponível em: https://jurnal.unkris.ac.id/index.php/jmbk/article/view/804. Acesso em: 4 jun. 2026.