RAZAK, M.SI., Dr. Ismail; RASMANSYAH. PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH . Jurnal Manajemen Bisnis Krisnadwipayana, [S. l.], v. 6, n. 3, p. 1–12, 2018. Disponível em: https://jurnal.unkris.ac.id/index.php/jmbk/article/view/883. Acesso em: 4 jun. 2026.