SAFRIANTO, Arief Syah. ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH TABUNGAN TANDA 360 BANK OCBC NISP. Jurnal Manajemen Bisnis Krisnadwipayana, [S. l.], v. 4, n. 1, p. 58, 2016. Disponível em: https://jurnal.unkris.ac.id/index.php/jmbk/article/view/899. Acesso em: 4 jun. 2026.