The Effect of Load and Stress on Work Performance with Motivation as a Moderation Variable (Case Study at the Ministry of Religious Affairs of the Republic of Indonesia)

Abstrak

This study aims to analyze the effect of burden and stress on the work performance of
employees of the Ministry of Religious Affairs of the Republic of Indonesia with motivation
as a moderation variable. One of the main duties of the Ministry of Religious Affairs of the
Republic of Indonesia is to provide services to the community related to education in the
level of kindergarten to university in Indonesia. Given the large work area of employees and
the heavy workload in the ministry, it is not uncommon for employees to lose motivation at
work, that makes the achievement is low. 97 employees were involved in this study. Using
the SEM-PLS method, the results of this study show that the indicator reliability, Cronbach
alpha, composite reliability and AVE values are valid. The discriminant validity value is
greater than the factor charge value. Workload negatively influences work performance
either directly or indirectly, moderated by motivation. Work stress positively influences
work performance directly or indirectly, moderated by motivation. Motivation has a positive
influence on work performance.